DOCORTHO.COM Consumer Complaints All Reviews

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  • Worst customer service ever!

    Original order date was 11/11/16.I paid an additional $3.99(excessive amount) to have my order delivered in 3-7 days.I should have asked who was going to do the delivering. On the 22nd of November,I received and email stating my order was being sent out that day, which would have been one day late already from their original promise date.It is now 7 days later and my order still has not arrived.I believe my last complaint steeled them to not hurry into delivering my already paid for product.Today is the 19th day since I placed my order and it still has not arrived.They have an excuse for... More...
    (Shopping, Chain Stores)
    mas98's Picture   mas98    0 Comments   Comments
  • Doc Ortho is the worst !

    Ordered 3 braces for my wife's ankles and knees.Suddenly everything was on a 1-3 day back order.So,I paid extra to have my order arrive more quickly. I expressed to this company my urgent need of these products, which they treated with complete disdain . All they would do is send me out a follow up letter telling me, my order was about to ship.I think they thought it more of a joke than a business transaction.Two days ago, my daily letter from them stated my order was in the mail. This morning,I got another email telling my order was being shipped today./it has been 12 days since I... More...
    (Medical, Dental Services)
    my8767my's Picture   my8767my    0 Comments   Comments
  • Would not refund money

    I ordered two wrist braces. Both cut into my thumb area badly. Upon calling the vendor, they would not refund the money, only offered store credit or replacement. This was completely unsatisfactory, because the braces are built badly. They said that their website mentions this lack of refund policy, In checking this, the refund policy is NOT mentioned on their submit order page, nor could I find it while searching. I would no do business with them again. More...
    (Medical, Dental Services)
    JanB's Picture   JanB    0 Comments   Comments


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